Australian Financial Complaints Authority

1800 931 678

Members 1300 56 55 62

info@afca.org.au

GPO Box 3 Melbourne VIC 3001

About AFCA

Apply for membership

Rules consultation

Funding consultation

Letting your customers know about AFCA

1800 931 678

Members 1300 56 55 62

info@afca.org.au

GPO Box 3 Melbourne VIC 3001

Careers at AFCA

About AFCA
The Australian Financial Complaints Authority (AFCA) will commence on 1 November 2018, providing consumers and small businesses with easy access to a single scheme to resolve complaints about products and services provided by financial firms.

AFCA will replace the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and the Superannuation Complaints Tribunal (SCT).

Employment opportunities
AFCA is looking to employ staff to work across a range of specialist areas including superannuation, small business, insurance and investments.

Kindly note that our policy is to not accept unsolicited job applications. Rather, we would encourage potential job applicants to regularly review our current vacancies listed below.