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AFCA's Datacube enables Australians to see how financial firms are handling complaints.

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Latest news

15 APR 21
Tropical Cyclone Seroja
The Australian Financial Complaints Authority (AFCA) has activated its significant event response plan following Tropical Cyclone Seroja being declared a catastrophe on 14 April 2021 by the Insurance Council of Australia (ICA).
29 MAR 21
AFCA publishes details of non-compliant members

The Australian Financial Complaints Authority has today published the details of 34 financial firms who have failed to pay their AFCA membership levy and/or other fees.

26 MAR 21
AFCA releases its submission to Independent Review
The Australian Financial Complaints Authority (AFCA) has released its submission to the scheduled Independent Review of its first two years of operations.
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