Australian Financial Complaints Authority

1800 931 678

Members 1300 56 55 62

GPO Box 3 Melbourne VIC 3001




About AFCA

The Australian Financial Complaints Authority (AFCA) will commence on 1 November 2018, providing consumers and small businesses with easy access to a single scheme to resolve complaints about products and services provided by financial firms.

AFCA will replace the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and the Superannuation Complaints Tribunal (SCT).

Employment opportunities

AFCA is looking to employ staff to work across a range of specialist areas including superannuation, small business, insurance and investments.

Kindly note that our policy is to not accept unsolicited job applications. Rather, we would encourage potential job applicants to regularly review our current vacancies listed below.