All members will pay a single application fee when they apply for AFCA membership. This fee is charged at the time of application and covers AFCA membership until 31 July.

Payment for membership for 2024-25 is not yet due. Details about how to pay will be sent out in June 2024.

AFCA’s fees and charges are changing for FY25. To find out more click here.

All members pay a single annual application fee. Payments are processed through Westpac's PayWay secure server using 128-bit SSL encryption.


Application date

Total payable (including GST)

Mastercard and Visas logos
American Express logo



Includes application fee and base levy

1/06/2023 - 30/9/23



1/10/23 - 31/12/23



1/1/24 - 31/3/24



1/4/24 - 01/06/24



Credit representatives

1/06/23 - 31/5/24




Where can I find my AFCA member ID and invoice number? 

Your AFCA member ID and invoice number were sent to the billing contact email address that we have on record. If you did not receive this, it may be that these details don’t match. Please email to ensure your contact details are up to date, and to find out your member ID and invoice number.

When will I receive my membership certificate?

Your membership certificate will be emailed to you within 5 business days of your payment being received. This will be sent to the email address we have on file. Please email to ensure your contact details are up to date.

When does my membership renew?

Your AFCA membership will automatically renew on 1 August 2024. Payment is due by 31 July 2024. 

Please note: If payment is not received by this date, your membership will still renew but you will not receive your membership certificate until payment is made. 

If left unpaid, we will commence collections activity which may lead to expulsion from AFCA membership.

How is the renewal experience different this year?

The new renewal payment system for ACR and Licensee members makes it easier for you to renew your AFCA membership. The payment system will match your payment details to your invoice which means you can receive your membership certificate sooner.

Will I get a receipt?

A receipt from AFCA will be emailed after you make payment. Your certificate will be emailed to you within 1-5 business days.

What if the link is not working?

If the link is not formatting properly in your web browser, we suggest you try an alternate browser. The site should be clear and legible as shown below:

Payment portal screenshot

Who can I contact if I have questions about my membership renewal?

For questions about your membership renewal, fees or charges, please contact AFCA Accounts on

For general questions about your membership, contact the Membership Services team at

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AFCA chat service terms and conditions

Welcome to our live chat help service.

Please be advised we cannot provide you with financial or legal advice. However, we may be able to refer you to a community legal centre or financial counselling service if you need help.

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