Invoices for June 2024 have been delayed due to the recent operational changes following our IT transformation.
We understand the inconvenience this may cause and thank you again for your patience and understanding during this period.
At this stage, you can expect to receive these invoices on Monday 15 July.
Would you like to end your chat with AFCA?
Please bear in mind that your conversation will not be saved.
Welcome to our live chat help service.
Please be advised we cannot provide you with financial or legal advice. However, we may be able to refer you to a community legal centre or financial counselling service if you need help.
Our live chat is operated by Genesys Cloud on behalf of AFCA. Any personal information provided in this chat will be captured by both organisations in accordance with their privacy policies, available at www.afca.org.au/privacy and www.genesys.com/company/legal/privacy-policy
We provide consumers and small businesses with fair, free and independent dispute resolution for financial complaints.