Updated: 10 February 2023

Liquidators have been appointed

On 8 July 2020, Peter Paul Krejci & Andrew John Cummins of BRI Ferrier were appointed as administrators of Union Standard International Group Pty Ltd (USG).

On 3 September 2020, they were subsequently appointed Joint and Several Liquidators of the Company.

For further information on the liquidation of USG, please refer to BRI Ferrier’s website.

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Information from ASIC

ASIC provides more information on external administration in its insolvency information sheets at www.asic.gov.au/insolvencyinfosheets.

ASIC also advised in its statement of 18 September 2020 that it has cancelled USG’s financial services licence on 14 September 2020 under section 915B of the Corporations Act 2001 (Cth) (Corporations Act).

Although the licence is cancelled, ASIC has used its power under section 915H of the Corporations Act to allow the liquidators to conduct certain necessary activities under the licence until 18 December 2020.

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The financial firm ceased membership of AFCA on 11 November 2021 

On 11 November 2021, Union Standard International Group Pty Ltd was expelled from AFCA membership. 

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What this may mean for complaints 

From 12 November 2021 onwards, AFCA cannot accept any more complaints against Union Standard International Group Pty Ltd. This does not affect complaints submitted to AFCA before that date. 
From April 2020, AFCA has paused complaints against insolvent financial firms while awaiting detail of the scope and timing of a Compensation Scheme of Last Resort (CSLR). 
On 16 July 2021 the Federal Government released the exposure draft legislation to establish the Compensation Scheme of Last Resort (CSLR). 
The establishment of the Compensation Scheme of Last Resort will support ongoing confidence in the financial system’s dispute resolution framework by facilitating the payment of compensation to eligible consumers who have received a determination for compensation from the Australian Financial Complaints Authority (AFCA) which remains unpaid. 
Complaints against insolvent financial firms and other complaints that were on pause while awaiting the introduction of CSLR will continue to be paused and will be assessed once the legislation has come into effect. 
AFCA will only be able to fully assess the impact of the CSLR to a complaint when details of the scheme are finalised and legislated by the Government. We will review all relevant complaints as soon as that occurs. 
AFCA will contact all parties to discuss the status of paused complaint after that assessment is completed. 
Read more at afca.org.au/CSLR.

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Lodging a proof of debt

If you have an outstanding claim against Union Standard International Group Pty Ltd you can directly engage with the liquidator and lodge a proof of debt with supporting information.

We suggest any consumer with a claim contact the liquidator now and lodge a proof of debt and provide information to support their claim, such as the information already provided to AFCA.

An AFCA determination is not required to lodge a proof of debt.

BRI Ferrier can be contacted as follows:

Level 30, Australia Square, 264 George Street


Phone: 02 82632300

Email usg@brifnsw.com.au

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Making a complaint to AFCA

Consumers who have a complaint about the actions of a current AFCA member can lodge a complaint against the financial firm.

If you want to find out if a particular company is a current AFCA member, you can search on our website or call us on 1800 931 678.

AFCA is an independent dispute resolution service. Our services are free to consumers, and consumers do not need to be represented to lodge or pursue a complaint at AFCA. Consumers can contact AFCA for assistance with submitting a complaint.

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Time limits to complain

AFCA can generally only consider your complaint if it is made to AFCA within the earliest of two timeframes, either:

  • six years after you first became aware, or ‘should reasonably have become aware’, that you suffered the loss you want to complain about; or
  • if you have already complained directly to your financial firm through its internal dispute resolution (IDR) process, within two years of getting a response from your financial firm through that process.

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We will keep you updated

AFCA will keep you up to date as we become aware of new information about Union Standard International Group Pty Ltd that may affect complaints.

Please check this webpage regularly.

Any questions?

If you have any questions or want more information about lodging a complaint, please

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2020年7月8日,BRI Ferrier的Peter Paul Krejci和Andrew John Cummins被任命为Union Standard International Group Pty Ltd(USG)的管理人。


有关USG清算详情,请参考BRI Ferrier的网站。




ASIC还在2020年9月18日的 声明 中说已于2020年9月14日根据2001年联邦公司法第915B条取消USG的金融服务执照。




2021年11月11日,Union Standard International Group Pty Ltd被取消了在澳大利亚金融投诉局的会员资格。



自2021年11月12日起,澳大利亚金融投诉局 (Australian Financial Complaints Authority (AFCA)) 无法继续受理针对Union Standard International Group Pty Ltd的投诉。本日期以前提交给澳大利亚金融投诉局的投诉不受影响。

自2020年4月起,澳大利亚金融投诉局暂停受理针对资不抵债金融公司的投诉,并继续等待最终赔偿机制 (Compensation Scheme of Last Resort (CSLR)) 的涵盖范围及出台时间的详情。

2021年7月16日,澳大利亚联邦政府发布了设立最终赔偿机制 (CSLR) 的法案征求意见稿。








如果正在投诉Union Standard International Group Pty Ltd,你可以直接联系清算人并提交债务证明和辅助资料。

我们建议正在投诉的消费者现在就联系清算人并提交债务证明以及支持其诉求的信息 - 比如已经向AFCA提供的信息。


BRI Ferrier的联系方式是:

Level 30, Australia Square, 264 George Street


电话: 02 82632300

电邮 usg@brifnsw.com.au




如果你要查询某家公司目前是否是AFCA的会员,你可以搜索我们的网站或拨打我们的电话1800 931 678。





  • 最初意识到或“合理地意识到”你要投诉的损失问题之后6年内;或
  • 如果你已经通过内部纠纷化解流程向金融机构直接投诉,在得到金融机构答复后2年内。



一有可能会影响到你投诉问题的Union Standard International Group Pty Ltd方面的消息AFCA就会向你通报。





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