Updated: 24 August 2023

Liquidators have been appointed

On 8 July 2020, Peter Paul Krejci & Andrew John Cummins of BRI Ferrier were appointed as administrators of Union Standard International Group Pty Ltd (USG).

On 3 September 2020, they were subsequently appointed Joint and Several Liquidators of the Company.

For further information on the liquidation of USG, please refer to BRI Ferrier’s website.

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Information from ASIC

ASIC provides more information on external administration in its insolvency information sheets at www.asic.gov.au/insolvencyinfosheets.

ASIC also advised in its statement of 18 September 2020 that it has cancelled USG’s financial services licence on 14 September 2020 under section 915B of the Corporations Act 2001 (Cth) (Corporations Act).

Although the licence is cancelled, ASIC has used its power under section 915H of the Corporations Act to allow the liquidators to conduct certain necessary activities under the licence until 18 December 2020.

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The financial firm ceased membership of AFCA on 11 November 2021 

On 11 November 2021, Union Standard International Group Pty Ltd was expelled from AFCA membership. 

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Update on paused complaints

On 22 June 2023, the Parliament of Australia passed legislation to establish the CSLR. The introduction of a CSLR is an important step forward in consumer protection in Australia, and one that AFCA has long supported.

We will now review complaints against insolvent financial firms and other complaints that have been on pause awaiting the establishment of a CSLR.

AFCA will need to consider a range of questions for each complaint, including whether an open complaint is within our jurisdiction (if this has not been determined already), and whether a complaint broadly falls within the scope of the CSLR, as outlined in the legislation.

What this means for complaints

  • AFCA will contact you after reviewing your paused complaint to confirm whether it falls within the broad scope of the CSLR. 
  • There is no need to do anything in the meantime. You do not need to contact us. 
  • There are nearly 5,000 complaints currently on pause at AFCA, so this work will take some time to complete.

Read more at afca.org.au/CSLR.

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Lodging a proof of debt

If you have an outstanding claim against Union Standard International Group Pty Ltd you can directly engage with the liquidator and lodge a proof of debt with supporting information.

We suggest any consumer with a claim contact the liquidator now and lodge a proof of debt and provide information to support their claim, such as the information already provided to AFCA.

An AFCA determination is not required to lodge a proof of debt.

BRI Ferrier can be contacted as follows:

Level 30, Australia Square, 264 George Street


Phone: 02 82632300

Email usg@brifnsw.com.au

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Making a complaint to AFCA

Consumers who have a complaint about the actions of a current AFCA member can lodge a complaint against the financial firm.

If you want to find out if a particular company is a current AFCA member, you can search on our website or call us on 1800 931 678.

AFCA is an independent dispute resolution service. Our services are free to consumers, and consumers do not need to be represented to lodge or pursue a complaint at AFCA. Consumers can contact AFCA for assistance with submitting a complaint.

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Time limits to complain

AFCA can generally only consider your complaint if it is made to AFCA within the earliest of two timeframes, either:

  • six years after you first became aware, or ‘should reasonably have become aware’, that you suffered the loss you want to complain about; or
  • if you have already complained directly to your financial firm through its internal dispute resolution (IDR) process, within two years of getting a response from your financial firm through that process.

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We will keep you updated

AFCA will keep you up to date as we become aware of new information about Union Standard International Group Pty Ltd that may affect complaints.

Please check this webpage regularly.

Any questions?

If you have any questions or want more information about lodging a complaint, please

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2020年7月8日,BRI Ferrier的Peter Paul Krejci和Andrew John Cummins被任命为Union Standard International Group Pty Ltd(USG)的管理人。


有关USG清算详情,请参考BRI Ferrier的网站。




ASIC还在2020年9月18日的 声明 中说已于2020年9月14日根据2001年联邦公司法第915B条取消USG的金融服务执照。




2021年11月11日,Union Standard International Group Pty Ltd被取消了在澳大利亚金融投诉局的会员资格。



2023年6月22日,澳大利亚议会通过了 建立CSLR的法案。引入CSLR是推进澳大利亚消费者保护的重要一步,长期以来一直得到AFCA的支持。 










如果正在投诉Union Standard International Group Pty Ltd,你可以直接联系清算人并提交债务证明和辅助资料。

我们建议正在投诉的消费者现在就联系清算人并提交债务证明以及支持其诉求的信息 - 比如已经向AFCA提供的信息。


BRI Ferrier的联系方式是:

Level 30, Australia Square, 264 George Street


电话: 02 82632300

电邮 usg@brifnsw.com.au




如果你要查询某家公司目前是否是AFCA的会员,你可以搜索我们的网站或拨打我们的电话1800 931 678。





  • 最初意识到或“合理地意识到”你要投诉的损失问题之后6年内;或
  • 如果你已经通过内部纠纷化解流程向金融机构直接投诉,在得到金融机构答复后2年内。



一有可能会影响到你投诉问题的Union Standard International Group Pty Ltd方面的消息AFCA就会向你通报。





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