On 26 June 2020, the Life Code Compliance Committee published its annual industry data and compliance report 2018-19.
The Australian Financial Complaints Authority has today published the details of 680 financial firms who have failed to pay their AFCA membership levy.
The General Insurance Code Governance Committee has published a new report, Living the Code: Embedding Code obligations in compliance frameworks.
The Australian Financial Complaints Authority (AFCA) has made changes to its rules which will affect how it deals with complaints from small business owners regarding certain COVID-19 rel
On 5 May 2020, the Code Governance Committee (CGC) published its annual report on the Australian General Insurance Industry.
On 21 April 2020, AFCA released a new factsheet about income protection benefits in superannuation to answer consumers' frequently asked questions.
AFCA and its predecessors have been strong supporters of a compensation scheme of last resort (Compensation Scheme).
Australian Financial Complaints Authority (AFCA) has received a small number of complaints about the denial of travel insurance claims that relate to coronavirus (COVID-19).
AFCA supports the current exemption for claims handling in insurance cases being removed, so it is treated as a 'financial service'
The Australian Financial Complaints Authority (AFCA) has welcomed the opportunity to make a submission on the implementation of Recommendation 4.8 from the financial services Royal Commis