Consumers who have been affected by the recent COVID-19 restrictions and have been unable to travel should follow these steps.
From 1 January 2021, all registered DAAs must be AFCA members in accordance with the Bankruptcy (Registered Debt Agreement Administrator Conditions) Determinati
On 26 June 2020, the Life Code Compliance Committee published its annual industry data and compliance report 2018-19.
The Australian Financial Complaints Authority has today published the details of 680 financial firms who have failed to pay their AFCA membership levy.
The General Insurance Code Governance Committee has published a new report, Living the Code: Embedding Code obligations in compliance frameworks.
The Australian Financial Complaints Authority (AFCA) has made changes to its rules which will affect how it deals with complaints from small business owners regarding certain COVID-19 rel
On 5 May 2020, the Code Governance Committee (CGC) published its annual report on the Australian General Insurance Industry.
On 21 April 2020, AFCA released a new factsheet about income protection benefits in superannuation to answer consumers' frequently asked questions.