Year published
06
JAN 21
AFCA complaint monetary limits updated
The Australian Financial Complaints Authority (AFCA) has adjusted its monetary limits for complaints.
23
DEC 20
Information for consumers impacted by NSW Northern Beaches COVID-19 travel restrictions
Consumers who have been affected by the recent COVID-19 restrictions and have been unable to travel should follow these steps.
10
DEC 20
AFCA publishes details of non-compliant members
The Australian Financial Complaints Authority has today published the details of 842 financial firms who have failed to pay their AFCA membership levy and/or other fees. These financial firms and authorised credit representatives have been expelled from membership of AFCA.
14
MAY 20
AFCA amends rules to reflect COVID-19 small business relief measures
The Australian Financial Complaints Authority (AFCA) has made changes to its rules which will affect how it deals with complaints from small business owners regarding certain COVID-19 relief measures.
07
MAY 20
CGC publishes annual report on general insurance in Australia
On 5 May 2020, the Code Governance Committee (CGC) published its annual report on the Australian General Insurance Industry.
14
APR 20
AFCA pauses complaints against insolvent financial firms
AFCA and its predecessors have been strong supporters of a compensation scheme of last resort (Compensation Scheme).
27
MAR 20