02 MAY 19
Announcing Kathy Bowlen as the new Executive General Manager - Communications and Stakeholder Relations

The Australian Financial Complaints Authority (AFCA) is pleased to announce the appointment of Kathy Bowlen as the inaugural Executive General Manager – Communications and Stakeholder Rel

06 APR 19
Financial firms required by law to cooperate with AFCA

The Australian Financial Complaints Authority (AFCA) warmly welcomes the Government’s announcement that from today financial firms will be required by law to cooperate with AFCA to resolv

02 APR 19
Rebl Corp contracts under investigation by AFCA

The Australian Financial Complaints Authority (AFCA) is investigating a number of complaints from small businesses who had contracts with Rebl Corp, Digital Rebl and Media Rebl (collectiv

27 MAR 19
Helen Coonan: AFCA is bringing a fairness revolution to the banks

Australian Financial Complaints Authority (AFCA) will push the banking sector to undertake a cultural transformation as part of a “fairness revolution” by the new one-stop-shop ombudsman

20 MAR 19
AFCA announces Consumer Advisory Panel

The Australian Financial Complaints Authority (AFCA) has today announced the establishment of its Consumer Advisory Panel and a commitment to consult with consumer advocates on all major

18 MAR 19
Consultation now open on AFCA Rules changes

The Australian Financial Complaints Authority (AFCA) is seeking submissions on proposed changes to its Rules which will expand its jurisdiction to deal with eligible complaints about cond

28 FEB 19
AFCA offering financial dispute help for flood-affected Townsville small businesses

Ombudsmen from the Australian Financial Complaints Authority (AFCA) are in Townsville today to offer their service to small businesses affected by the recent Townsville floods.

25 FEB 19
AFCA welcomes recommendations from senate inquiry into credit and hardship

The Australian Financial Complaints Authority (AFCA) has welcomed recommendations from the Senate Inquiry into credit and financial services targeted at Australians at risk of financial h

20 FEB 19
AFCA to accept legacy financial complaints from 1 July 2019

The Australian Financial Complaints Authority (AFCA) warmly welcomes the Government’s announcement to extend AFCA’s remit to review eligible financial complaints dating back to 1 January

07 FEB 19
AFCA announces appointment of dedicated Small Business Lead Ombudsman

The Australian Financial Complaints Authority (AFCA) is pleased to announce the appointment of Mr Geoff Browne GAICD to its staff.

Media contact information

For all AFCA media enquiries, please phone (03) 9613 7470 or email media@afca.org.au.

Media contacts

Email: media@afca.org.au

Mobile: 0466 929 659