Australian Financial Complaints Authority

1800 931 678

Members 1300 56 55 62

GPO Box 3 Melbourne VIC 3001



From 1 November 2018, the Australian Financial Complaints Authority (AFCA) will provide
free, fast and binding dispute resolution to consumers and small businesses

AFCA is hiring!

Learn about career opportunities at the Australian Financial Complaints Authority 

Careers at AFCA

AFCA header page

AFCA header page

Events at AFCA

Learn about our upcoming membership webcast

Events and engagement

If you currently have a complaint with your financial services provider,
contact one of the three external dispute resolution schemes