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Latest news

24 JAN 23
Federal Court reaffirms that financial firms must co-operate with AFCA
The Australian Financial Complaints Authority (AFCA) has welcomed a ruling by the Federal Court which reaffirms the legal requirement for financial firms to co-operate with AFCA to achieve the effective and efficient resolution of complaints.
15 DEC 22
AFCA launches new Systemic Issues Insights Report
As part of our commitment to transparency and sharing key systemic issues insights with consumers and stakeholders, AFCA has published the new AFCA FY21-22 Systemic Issues Insights Report.
14 DEC 22
AFCA launches its Reflect Reconciliation Action Plan
The Australian Financial Complaints Authority (AFCA) has affirmed its commitment to reconciliation with the launch of its Reflect Reconciliation Action Plan (RAP).
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