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AFCA's Datacube enables Australians to see how financial firms are handling complaints.

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Latest news

30 NOV 21
AFCA appoints new head of code compliance
The Australian Financial Complaints Authority (AFCA) has appointed a new leader of its Code Compliance and Monitoring Team.
24 NOV 21
AFCA welcomes release of Independent Review’s report
The Australian Financial Complaints Authority (AFCA) welcomes the release today of the report of the Independent Review into its financial dispute resolution service. AFCA agrees in principle with the report’s 14 recommendations.
19 NOV 21
AFCA launches new platform to improve dispute resolution 
The Australian Financial Complaints Authority (AFCA) today launched a new digital platform to help financial firms better manage disputes that reach the ombudsman service.
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