AFCA has paused processing complaints against insolvent firms. Read AFCA’s statement on the investigation of complaints about insolvent firms.
Bendigo and Adelaide Bank Great Southern loans (Updated October 2020 )
Business interruption insurance test cases (Updated February 2021 )
Sterling group investors (Updated February 2021 )
Information for small businesses impacted by Viewble Media and The Shoppers Network (Updated November 2020 )
Xinja return of deposits (Updated January 2021 )
Union Standard International Group Pty Ltd (Updated October 2020 )
Important information for consumers about the Freedom Remediation Program (Updated December 2020 )
Mayfair group of companies (Updated September 2020 )
Important information for consumers about MyPlanner Australia Pty Ltd (Updated April 2020 )
Important information for consumers about Equitable Financial Solutions Pty Ltd (Updated April 2020 )
Important information for consumers about Berndale Capital Securities Pty Ltd (Updated April 2020 )
Important information for consumers about Forex Capital Trading Pty Ltd (Updated August 2020 )
DH Flinders Pty Limited v Australian Financial Complaints Authority (Updated December 2020 )
Important information for consumers about KP International Group Australia Pty Ltd (Updated November 2019 )
Australian customers impacted by the collapse of UK travel firm Thomas Cook (Updated September 2019 )
Important information for impacted consumers about Forex Financial Services Pty Ltd (Updated August 2019 )
Important information for consumers about AGM Markets Pty Ltd (Updated March 2019 )
Information for customers impacted by the collapse of Bestjet (Updated January 2019 )