To help ensure the safety of AFCA staff and the public, the next leg of the AFCA Roadshow has been postponed.

If you have questions about AFCA’s service or a financial complaint, please call 1800 931 678 (free call) or email info@afca.org.au.

About the AFCA Roadshow

AFCA is travelling across Australia to talk to people about how we can help with financial complaints.

If you have had a problem with a financial product or service but don’t know whether to complain, join us at a roadshow location and speak to our friendly AFCA complaints experts.

 

Roadshow-locations

 

If you have any questions about the Roadshow, contact us at roadshow@afca.org.au

AFCA is also hosting free forums for small businesses, AFCA members and consumer advocates at select locations along the roadshow route. These are a great opportunity to meet AFCA staff and learn more about our free, fair and independent dispute resolution service.

 

members-forum-icon small-business-forums-icon consumer-advocate-forums-icon

 

 

 

See our Roadshow locations for:

Sorry, we’re currently offline.

Would you like to end your chat with AFCA?

Please bear in mind that your conversation will not be saved.

AFCA chat service terms and conditions

Welcome to our live chat help service.

Please be advised we cannot provide you with financial or legal advice. However, we may be able to refer you to a community legal centre or financial counselling service if you need help.

Our live chat is operated by Genesys Cloud on behalf of AFCA. Any personal information provided in this chat will be captured by both organisations in accordance with their privacy policies, available at www.afca.org.au/privacy and www.genesys.com/company/legal/privacy-policy

We provide consumers and small businesses with fair, free and independent dispute resolution for financial complaints.

Please enter your details to start your chat with an AFCA representative.

Please enter your name
Please enter a valid email address
Please enter a valid phone number

We provide consumers and small businesses with fair, free and independent dispute resolution for financial complaints.

Welcome to our live chat help service.

An agent should be with you shortly.