A renewed complaint fee schedule consolidates the fee structure to reduce complexities and encourage early resolution of complaints.

All fees below are GST exclusive. The new fee structure does not apply to legacy complaints.

Fee schedule

Fees

Closed before Referral

$0

Rules assessment

$0

Registration and Referral

$75

Fast Track – Case Management

$890

Case Management (CM1, CM2, CM – Conciliation, Preliminary View) $1,745
Fast Track – Decision $2,570

Decision

$7,570

 

See the complaint fee guide here.

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