Annual registration fee invoices for the 2023-24 financial year will be issued for all members in June. 

For financial firm members this is a flat fee of $375.55 and for Authorised Credit Representatives (ACRs) this will be a flat fee of $65.98. 

Invoices with instructions and options to pay will be sent to members via email as attachments (PDF). ACRs with consolidated invoicing will not receive their individual invoice. 

Members can pay by Bank Transfer (EFT), BPAY or by credit card through AFCA’s dedicated secure payment platform.  

It is important that all contact information is up to date so that AFCA can send invoice/s and any related correspondence to the correct email address(s). You can find instructions for updating your contact information here. 

Complaint fee invoices no longer on Member Portal, sent by email

June complaint fee invoices (those related to complaints closed in May) will be sent to members via email as attachments (PDF) until AFCA completes its transition to a new Member Portal later this year. This means, invoices are not available to view, download or pay via the Member Portal. 

More information about changes to the way members receive and pay invoices can be found here.

If you have any questions, please email membership@afca.org.au.