AFCA received a total of 37 formal written submissions during consultation, from a range of stakeholders.  You can read all 33 non-confidential submissions below.  Please note: If a submission was marked confidential it will not be published below. If a submission contained specific complaint details or personal contact details they have been redacted for privacy reasons. AFCA would like to thank all stakeholders who took the time to make submissions and share feedback.

Association of Securities and Derivatives Advisers of Australia (ASDAA)

Australia Finance Industry Association (AFIA)

Australian Banking Association (ABA)

Australian Collectors and Debt Buyers Association (ACDBA)

Australian Institute of Superannuation Trustees (AIST)

Australian Retail Credit Association (ARCA)

Australian Small Business and Family Enterprise Ombudsman


Code Compliance Committees

Consumer Action Law Centre (CALC), Financial Rights Legal Centre & Financial Counselling Australia

Council of Australian Life Insurers (CALI)

Customer Owned Banking Association (COBA)

Finance Brokers Association of Australia (FBAA)

Financial Advice Association Australia (FAAA)

Financial Services Council (FSC)

FinTech Australia

Halsey Legal Service

Insurance Council of Australia (ICA)

Integrity Financial Planners

Legal Aid Queensland (LAQ)

Loan Market Group

Mahe Capital

Maurice Blackburn

Mortgage & Finance Association of Australia (MFAA)

Mortgage Stress Victoria & Westjustice

Next Level Corporate

Price Financial Intelligence Pty Ltd

Private Capital Advisors

Redfern Legal Centre (RLC)

Remediation Services Alliance (RSA)

Resolution Life Australia

Stockbrokers and Investment Advisors Association (SIAA)

The Association of Superannuation Funds of Australia (ASFA)

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