AFCA received a total of 37 formal written submissions during consultation, from a range of stakeholders. You can read all 33 non-confidential submissions below. Please note: If a submission was marked confidential it will not be published below. If a submission contained specific complaint details or personal contact details they have been redacted for privacy reasons. AFCA would like to thank all stakeholders who took the time to make submissions and share feedback.
Association of Securities and Derivatives Advisers of Australia (ASDAA)
Australia Finance Industry Association (AFIA)
Australian Banking Association (ABA)
Australian Collectors and Debt Buyers Association (ACDBA)
Australian Institute of Superannuation Trustees (AIST)
Australian Retail Credit Association (ARCA)
Australian Small Business and Family Enterprise Ombudsman
Consumer Action Law Centre (CALC), Financial Rights Legal Centre & Financial Counselling Australia
Council of Australian Life Insurers (CALI)
Customer Owned Banking Association (COBA)
Finance Brokers Association of Australia (FBAA)
Financial Advice Association Australia (FAAA)
Financial Services Council (FSC)
Insurance Council of Australia (ICA)
Mortgage & Finance Association of Australia (MFAA)
Mortgage Stress Victoria & Westjustice
Price Financial Intelligence Pty Ltd
Remediation Services Alliance (RSA)
